Why Interpreter Quality, Training, and Governance Are the Real Determinants of Patient Outcomes
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In preparation for evolving standards, Martti partnered with the Center for Improvement in Healthcare Quality (CIHQ) to host a webinar on new language access compliance requirements, with practical guidance for strengthening language access programs in today's diverse healthcare environment.
Martti enabled equitable, compliant care in 320+ languages in 2025 through healthcare-only interpretation at scale.
Investment in interpreter readiness supports better patient experience and outcomes, patient safety, and equitable care delivery at scale.
Healthcare organizations using Martti delivered equitable, compliant care across 320+ languages in 2025 with near-instant interpreter access.
320 languages serviced, sub-20-second connect times, powered by the unified Martti platform.
The Joint Commission’s updated National Performance Goals, released January 1, 2026, are now in effect, and they change how safety, quality, and readiness are evaluated across the organization.
By moving to a more centralized structure, Covenant Health aims to improve response times, increase consistency, and support equitable communication for its communities.
The intersection of rising healthcare avoidance and persistent telemedicine access barriers creates an urgent challenge for language access programs.
We attended over 50 healthcare events in 2025 to listen to language access leaders. Here's what we learned about what actually works at the point of care.
The Joint Commission's new National Performance Goals take effect in January 2026 and language access, once viewed as a patient experience issue, is emerging as a core safety and accreditation requirement.
51% of immigrants worry about healthcare providers sharing immigration status. New survey data shows how fear is driving care avoidance and why language access quality matters more than ever.
At Reuters Total Health, communication was highlighted as the next frontier in care quality, safety, and equity under new Joint Commission standards.
Healthcare leaders at our Becker’s roundtable discussed why compliance isn’t enough and how integrating language access into care improves outcomes.
Language barriers in healthcare can be life-threatening. Discover the legal obligations and critical steps providers must take to ensure safe, effective communication for LEP and Deaf/HoH patients — and why you need medically qualified interpreters.
Supporting the national Certification Commission for Healthcare Interpreters reflects Equiti’s commitment to removing barriers to care and advancing language equity for diverse communities.
Understanding the difference between translation and interpretation, particularly in critical fields like healthcare, is essential for effective communication.
Section 1557 of the Affordable Care Act (ACA) is a critical regulation that impacts healthcare facilities across the United States. It ensures all patients have equal access to healthcare services.
Find out what VRI means to medical teams, how you can integrate it into daily operations, and what a reputable VRI partner can offer your organization.
Discover why working with interpreters in healthcare settings is good practice and often a legal necessity.
Working with a qualified medical or healthcare interpreter improves patient outcomes and ensures regulatory compliance. As such, providers can focus on care instead of working around language barriers.
How language access services in healthcare bridge the communication gap and help providers offer equitable, high-quality care for all patients.
Clear, compassionate communication is non-negotiable in patient care — and medical interpreters make it possible. These 10 expert-backed tips help healthcare providers work more effectively with remote interpreters in any clinical setting.
What happens when language barriers, hearing loss, or vision impairments make communication difficult? Communication barriers can harm patients and prevent healthcare providers from doing their jobs.
Accurate communication and adherence to Hispanic cultural considerations also help health care facilities meet legal and ethical obligations.
Equiti is bringing together healthcare leaders to advance language access and break down communication barriers.
This article explores the role of a medical or healthcare interpreter versus translator. We highlight the key differences between the two and how each profession contributes to better healthcare delivery.
Understanding the differences between interpreting modalities, such as onsite and remote, helps healthcare providers select the best option based on patient needs, clinical situations, and institutional resources.
Discover how Epic-integrated language solutions enhance workflows, improve patient outcomes, and drive ROI in healthcare. Explore actionable insights from XGM 2025.
Equiti, the parent company of Martti and Voyce, has been named a Leader in the Slator 2025 Index for its excellence in medical interpretation and commitment to equitable healthcare access.
Implementing effective strategies for overcoming language barriers in health care is more than a best practice. It is a necessity for delivering high-quality care.
New research finds that stronger nurse work environments significantly reduce emergency department (ED) disparities for patients with limited English proficiency (LEP).
Explore why cultural competence matters, what makes it hard to achieve, and how to improve cultural competence in healthcare.
A guide for hospital leaders to improve patient outcomes, reduce risk, and streamline language access with VRI.
Equiti, the parent company of Martti, has launched a new Customer Care Team to provide faster, more consistent, and more accessible support for all Martti customers.
Without professional medical interpretation, miscommunication can lead to increased risk of patient harm, longer length of stay, higher readmissions, and liability repercussions.
Federal language access protections remain in place, and the need for effective communication in patient care has not changed.
Under Equiti, Martti has increased its medical interpreter training requirement from 80 to 120 hours – triple the industry standard.
New and refreshed features make accessing interpreters via the Martti app completely effortless.
Martti is proud to announce the launch of its refreshed app which sets a new standard for seamless, efficient interpreter access in fast-paced clinical environments.
The Martti app has been redesigned to provide faster, more intuitive access to interpreters. Read the client Q&A.
Collaboration aims to significantly improve language access across health centers
Agreement allows Conductiv Contracts members to take advantage of special pricing and terms pre-negotiated by Conductiv Contracts for Interpretation Services.
Andrew Royce, Voyce's CEO, has been named EY Entrepreneur Of The Year, Florida. This award reflects not just his leadership, but the dedication of the entire Voyce team.
Voyce is playing a critical role in advancing patient care with our advanced medical interpretation technology.
Voyce is excited to announce its new partnership with the Hospital Association of Southern California.
Voyce is now integrated with Microsoft Teams, streamlining access to our interpreters directly within your Teams meetings.
Rexall now provides medical interpretation services in over 240 languages in all 73 of its Alberta stores through a partnership with Voyce.
Delivering simple, seamless, and secure video and audio medical interpreters, 24/7.
Andrew Royce, CEO Among the Most Exceptional Entrepreneurs at 2023 Builders and Innovators Summit.
Cornwall Community Hospital (CCH) is piloting Voyce to better serve patients and individuals whose first languages are not English or French.
Rexall Pharmacies across Canada now provide medical interpretation services in over 240 languages through a partnership with Voyce.
HHS is piloting a new service called Voyce. It provides access to real-time interpreters in less than 30 seconds, who are trained in medical terminology to ensure patients and their care team fully understand each other and the medical situation.
North York General Hospital (NYGH) is introducing a new, virtual medical language interpretation service that will better help our diverse patient population navigate their care journey.
Integration with Epic allows physicians to communicate with patients regardless of language spoken and provides timely, accurate electronic health record documentation.
Communitech’s Future of Health (FOH) collaborative, with support of their partners, has identified 10 Canadian tech firms with scaleable innovations to help overcome the biggest hurdles facing today’s health care systems.
Greenway Health, a leading health information technology services provider, announced its partnership with Voyce.
Patients, families and staff of Bluewater Health will now gain easier access to interpretation services.
Canadian technology company, Voyce Canada, is rapidly breaking down language barriers within health-care organizations across the country.
CHEO patients, their families and clinicians now have access to language interpreters, any time of day, seven days a week.
New partnership to improve patient care in Mississauga and unlock the potential of expanding high tech interpretation app to health care organizations across Canada.
Invisible-Care Inc., a community-based virtual attendant care service provider in Ontario that supports individuals through healthcare transitions, today announced the integration of Voyce.
Healthcare IT Leaders has partnered with Voyce, a technology-driven company committed to helping people face language barriers.
Nexion Health, Inc., a leading skilled nursing operator serving the Southern region of the United States, has partnered with Voyce.
The Montana Hospital Association and MHA Ventures today announced a strategic partnership with Voyce.
Integration with Epic allows physicians to communicate with patients regardless of language spoken and provides timely, accurate EHR documentation.
Voyce is pleased to announce it will support and power Closing the Gap healthcare, a community based healthcare service provider in Ontario and Nova Scotia.
CareView Communications, an information technology provider to the healthcare industry, today announced a strategic partnership with Voyce.
Marquis Companies, a fifth generation senior service provider, today announced a strategic partnership with Voyce.
CANES Community Care is pleased to announce that it has formed a new partnership with Voyce.
Voyce, an organization specializing in language interpretation services for health care patients, has partnered with Trillium Health Partners (THP).
Provides 24/7 on-demand access to professional interpreters to allow speakers of different languages to understand each other during Zoom meetings.
America’s Essential Hospitals and Voyce announce a strategic partnership to expand access to Voyce remote video language interpreter services at essential hospitals.
VeeOne Health’s built-in telehealth platform now incorporates Voyce interpreters.
VeeMed’s built-in telehealth platform now incorporates Voyce interpreters.
Switch Health today announced it is offering at-home and mobile COVID-testing services in more than 235 languages and dialects, including American Sign Language, through a partnership with Voyce.
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